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Digital tool to help doctors to generate vouchers and share it with patients to receive free supportive services such as lab tests, scans, home injection, educational sessions, etc.

1. Executive Summary
Smart Health is looking to digitize the process and workflow, to overcome and delays and bottlenecks, and finally extract useful insights.

2. Stakeholders
SmartHealth admin (backend)
SmartHealth agent (backend)
HCPs (HCP APP - version)
Service provider (Vendor App - Version)

3. Business Objectives
To automate SmartHealth Services processes as much as possible
Data quality Analysis for KPIs
User friendly interface and amazingly simple for all parties
Provide the HCP with the access to view their patients data (e.g., test results)
Create a channel of communication with HCPs
Satisfaction for Doctors and patients

4. Security/ Technical Requirements
The application will not provide any medical advice, diagnosis, or treatment.
The application shall be operated by SmartHealth and SmartHealth holds complete liability over the platform.
SmartHealth shall be fully responsible for any technical issue during contractual period and shall provide 24/7 maintenance and technical support.
Application will be in both English and Arabic versions.
All relevant SOPs of SmartHealth (client record retention, user access control, business continuity, back up, , data recovery, AE reporting, etc.) will be applied.

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