SMART eTickets play online

The Sonoma-Marin Area Rail Transit (SMART) eTickets app allows you to purchase and use tickets instantly on your phone using a debit or credit card. Simply play online the free app, register your e-mail address in our secure system and you're ready to ride.


With the SMART Train Mobile Tickets app, you can:

Purchase one-way or round-trip tickets
Receive a discounted fare if you qualify as: Youth (5 -18), Senior (65 & Older) or
a passenger with disabilities
Pay a single fare or multiple fares for a group of riders
Store multiple tickets on your phone for future use
Activate tickets
Register your debit/credit card in our secure system


IMPORTANT REMINDERS:

You need an account to use mobile tickets. An account only requires an email &
password
Once you purchase your ticket it will appear in your "ticket wallet"
Activate your ticket shortly before boarding the SMART Train
If you purchased multiple tickets remember to activate all of them. Tickets are displayed
in order of activation. Swipe to advance to the next ticket
Be prepared to show your active ticket(s) to SMART personnel
Keep an eye on your battery level. You are held responsible for having a mobile phone in
good working order and usable prior to boarding. If your mobile phone is inoperable you
must use some other payment method for the journey
Mobile tickets do not need cell phone or WiFi services to be activated. However, you do
need connectivity during the purchase of the ticket.
Mobile tickets are valid for 90 minutes after activation
Mobile tickets that have been purchased, but not activated, will expire after 30 days
Transfer credits are not available via the SMART mobile ticket app
If you lose or purchase a new device you can transfer any valid, unused tickets to a new
device.



SMART POLICY ON REFUNDS:

Generally, SMART does not issue refunds on mobile products
In the case of extenuating circumstances, customers can submit a refund request
Refund form can be found on: www.SonomaMarinTrain.org