MobileCast Demo play online

MobileCast, by Omnitracs, is a mobile platform that provides business owners, staff and drivers the ability to, in real-time, measure the efficiency and productivity of servicing customers, completing deliveries and pickups while having the ability to seamlessly communicate between managers and mobile staff. Through this robust tool, you are able to measure the performance standards that have been set for your mobile delivery staff, ensuring that customer meetings, deliveries and pickups occur as planned. In todays competitive market, impeccable customer service and the face time your team spends with customers can make all of the difference to your bottom line.

MobileCast can work seamlessly with your current routing, scheduling, and host systems, or with Roadnet Transportation Suite (RTS) Planning & Dispatching to help measure delivery activity, actual vs. plan, and customer service with the main purposes of helping to drive revenue. MobileCast helps provide accountability of your mobile staff, as well as options to manage by exception, rather than constant monitoring. Mobile staff have the ability to:

Start and end their day
Follow planned routes
Log customer arrivals, departures and breaks
Seamlessly call customers
Find the best route and navigate without entering address information
Capture delivery and pickup information
Follow a customized workflow through mobile forms, specific to the business needs
Verify quantities of delivery and pickup items
Confirm delivery/ pickup completion with signature capture
Receive updates on daily activities, including on-time performance

With MobileCast, managers and dispatchers have the necessary tools at their fingertips to monitor key benchmarks to help drive and improve the service and profitability of the mobile team by tracking:

Delivery/ pickup time windows
Face time quotas
Actual arrival and departure times
Mileage
Merchandising service times
Route variations
Speeding exceptions