Blackburn with Darwen YourCall play online

Description

This app is provided by Blackburn with Darwen Borough Council in the United Kingdom. Information submitted by our residents will be handled by the local authority and passed to the relevant council officer to resolve.

Overview

Have you walked past the same pile of rubbish on your way to work, thinking that someone should report it to the council? Have you driven over the same pothole, swerving to avoid damaging your car? Well, unless someone tells the local authority about the issue, it is unlikely that it will be resolved.

Blackburn with Darwen Borough Councils Your Call App enables you to capture the details of an issue or incident and submit it automatically to the authoritys Customer Service team.

What issues can you report?

Abandoned Vehicles
Anti-Social Behavior
Benefit Fraud
Bus Stop damage
Cigarette Smoking
Complaint/Comment/Compliment
Dead Animal
Dog Fouling
Drainage/Gully Problems
Empty Properties
Fly Posting
Fly-Tipping
Food Hygiene
Graffiti
Healthy & Safety Issues
Leisure Centre Enquiries
Libraries
Light or Noise Pollution
Litter
Missed Bin Collection
Parking
Parks and Open Spaces
Pest Problems
Planning Breaches
Pot Holes
Public Conveniences
Recycling
Refuse Problems
Roads & Highways
Street issues
Streetlighting faults

How do you submit a report?

To submit one of the above reports, simply follow the on-screen instructions to provide information that is relevant to the authority. By completing all of the fields, it will enable us to resolve the issue as quickly as possible, without us having to asks you for more details
How does it work?

Once you have submitted the report, it will be handled by our Customer Service team. They will then forward the details to the most appropriate council officer to resolve the enquiry. Once the issues in the report have been resolved, you will receive notification via email to confirm what actions have been taken. You will also be able to view this information on your mobile device.