BeFa Helpdesk play online

BeFa Helpdesk is a Customer Service application specifically made for MM2100 Industrial Estate tenants under the management of PT Bekasi Fajar Industrial Estate, Tbk (BeFa).

Apart from serving as a service medium for tenant needs and complaints, BeFa Helpdesk can also be a communication medium between BeFa as the manager of the Industrial Estate and all tenants.

The advantages of this BeFa Helpdesk include:

1. Requests and suggestions & input from tenants will be immediately responded to & processed by the BeFa team so that resolutions can be faster and more precise.

2. There is a time schedule for each request as well as suggestions & input so that tenants can know the progress

3. etc.

The features in this application include:

1. Announcement - Contains information - information from BeFa for tenants

2. Ticket - A feature for making complaint tickets by tenants to BeFa

3. Document - A feature for making document requests by Tenant to BeFa