BGRSGuide

BGRSGuide
The official app & game
Distributed by UptoPlay
SCREENSHOTS
DESCRIPTION
Use UptoPlay to play online the game BGRSGuide.
The BGRSGuide app is designed to help CAF members and their families transition easily and effectively through their relocation process. Members can access relocation content and services to plan and organize their move through a customized and secure environment any time of day.
Key Features include:
1. Enhanced user experience design incorporating such items as Move Planner, Communications Hub, Knowledge Center
2. Easy to use interface to manage relocation expenses from your device
3. Categorize and organize expense items including uploading receipts and completing claims
4. Informative tools to improve your relocation experience: Map enabled locations for your destination such as schools, hospitals, restaurants, stores, hotels and other POI
5. Access to BGRS and Suppliers contact information
6. Manage your messages and outstanding Tasks
Enjoy with UptoPlay the online game BGRSGuide.
ADDITIONAL INFORMATION
Developer: BGRS, LLC
Genre: Business
App version: 2.10.3
App size: 43M
Recent changes: To improve the Member experience enhancements have been made to the mobile application, with improved messaging, saving capabilities, and other upgrades.
Comments:
Not much use if it crashes on opening. Sent troubleshooting request to developer email address and received bounce back that it doesn't exist... A recent update seems to have resolved the issue. Can now access & use the app
This is a terrible app, constant crashes for no reason, reset have to be done on a desktop. Not good.
App is designed well, but does not replace what was previously provided by BGRS. If in-person customer service was done in conjunction with this app, the entire process would receive 5 stars. As it is now, we are expected to be policy experts, without being given even *1* phone call throughout the process of moving our entire family across the country. Unacceptable.
When you enter an amount in the $ case, the 0 that is already there is in the way (wont erase by itself so you have to be carefull and double check the amount all the time or you'll end up requesting an amount that has nothing to do with your request (probably causing a lot of headaches to the BGRS representative on the other end). The app keeps logging you out, really annoying. Not going to talk about BGRS itself since there isnt any negative rating stars available.
The app crashes all of the time. I can't access any of the resources, like explanation videos, because it logs me off. During the initial registration, they ask you stupid questions like your next address. We don't know, we are only starting. This will be the worst military relocation move in a 20 years career... Shame!"
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