Spark Energy
Spark Energy
The official app & game
Distributed by UptoPlay
SCREENSHOTS
DESCRIPTION
Use UptoPlay to play online the game Spark Energy.
Were Spark, the leading energy supplier for tenants in Great Britain, and a popular choice for homeowners too. We think good things come in small packages, and as an independent supplier, we put you first.
We know youd much rather spend time doing something fun instead of worrying about your energy supply, so our app is designed to keep things quick and simple.
PUTTING THE POWER IN YOUR POCKET
Manage your energy from the palm of your hand. Check your balance or pay a bill in just a few taps its energy the easy way!
With our app youll be able to
\tSubmit a meter reading
\tMake a payment or set up a Direct Debit
\tView your bills and statements
\tCompare and change your tariff
\tUpdate your contact preferences
\tEdit your contact details
\tTell us youre moving home
GETTING UP AND RUNNING
Once youve downloaded the app, login using your existing Spark My Account username and password. If you dont have an online account yet, thats okay, just register using your account number and postcode it couldnt be easier.
Weve designed the app for use on a mobile. It isnt adapted for use on a tablet yet but dont worry, if youre having problems you can still manage your account online using the My Account feature on our website, sparkenergy.co.uk.
GIVE THE GIFT OF FEEDBACK
We hope you find it nice and easy to manage your energy account with the app, but please bear in mind that its the first ever version. We know it might not be perfect just yet, but with your help well be able to quickly develop and improve it.
So, if you come across any problems or have any feedback at all, please let us know we really value your input!
If youd prefer to speak to a real person, dont worry, we still have our usual customer services number available to you. Just give us a call on 0345 034 7474 from 8am to 6pm weekdays and 9am to 1pm on Saturdays.
NOT WITH SPARK YET?
If youre not yet a customer, switching to Spark couldnt be easier. Get a quote and compare prices at www.sparkenergy.co.uk/compare. Follow the simple steps on the website and you could be ready to start saving money on your energy bills in minutes.
Enjoy with UptoPlay the online game Spark Energy.
ADDITIONAL INFORMATION
Developer: Spark Energy
Genre: Lifestyle
App version: 2.3.8
App size: 33M
Comments:
Had to reinstall the app, as it stopped working! Had problems before with it and still no improvement. I am not pleased with the services they provide. Customer service is bad and very rarely I managed to have over the phone a employee who knows how to explain, who understands what I am saying and requesting. Very, very dissapointed!
If I could a lower rating I would... totally useless app, doesn't even allow to register. The all process is a waste of time. I can't wait to move providers. If you notice the amount of bad reviews and no reply from the creators of this app it reflects the quality of the service. The same way they treat you here, they treat you over the phone. Totally useless company with a bunch of incompetent people that call themselves professionals. Will report them to the FCA for other issues as well!!!
Would give 0 stars if possible. Last updates just rendered the app to be unusable. Used to pay with paypal through the app, that doesn't work for at least 2/3 months now. Plus changed my settings on the app to forbid SMS text messages but I keep getting them after two weeks... Worthless. When things work well just leave then alone...
Absolute garbage. This companies online services are a disgrace. It would not allow me to log in from their website so I used my email address (the one that send me confirmations when I top up my electricity and the one I registered with) to request my password to be reset but it doesn't email you anything!!!! Even though their website says it has???? Left overnight in a freezing house in the middle of January with no electricity. DO NOT USE THIS COMPANY. THEY R USELESS
1.To start with I'm unable to play online statements or payment receipts. 2.customer care timings mentioned in the app is incorrect. It seems like the actual customer care ph. line closes at 6 and the app says 8. 3.Customer care!? Good luck if you can reach them. Have to wait on line for 20 minutes and then the line will be disconnected. Automatic call back! I tried that option twice. Never got a call back. 4.They were calculating my bills wrong and to get that right I had to struggle a week."
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