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In house HR teams are continuously finding it difficult to be strategic business partners if they continue to manage and focus on transactional / administrative HR which not only consumes more than 2/3rd of their work time but also diverts teams focus and outlook on pure administrative tasks. With a balanced mix of technology and services managing HR is altogether a new experience. An external partner who understands the importance of robust HR processes can not only support the internal HR in efficient process management but is also seen as a strong indicator of companys HR values and its commitment towards its people.